Terms of Service

By accessing or using the Luxury ETA client portal (“Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not access or use the Platform.

These Terms constitute a legally binding agreement between you (“Client”) and Luxury ETA (“Company,” “we,” or “us”). Your access to the Platform is also conditioned on your acceptance of and compliance with our Privacy Policy.

Access to the Platform is granted by invitation only. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to notify us immediately at info@luxuryeta.com of any unauthorized use of your account. We reserve the right to terminate or suspend access to any account at our sole discretion, with or without notice.

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this requirement.

The Platform is provided exclusively for the purpose of planning and managing events, travel, and property-related services arranged through Luxury ETA. You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable regulations
• Attempt to gain unauthorized access to any part of the Platform or its infrastructure
• Upload or transmit viruses, malware, or any other harmful code
• Reproduce, duplicate, copy, sell, or exploit any portion of the Platform without express written permission
• Interfere with or disrupt the integrity or performance of the Platform
• Impersonate any person or entity or misrepresent your affiliation

All content, branding, design elements, and software on the Platform are the exclusive property of Luxury ETA and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or other proprietary information without our prior written consent.

Documents, files, and materials uploaded by you to the Platform remain your property. By uploading content, you grant Luxury ETA a limited, non-exclusive license to store, display, and process that content solely to provide the services described in these Terms.

The Platform may facilitate the review and execution of documents through an electronic signature workflow. By electronically signing a document, you agree that your signature is legally binding to the same extent as a handwritten signature under applicable law, including the Electronic Signatures in Global and National Commerce Act (E-SIGN).

Signed documents are stored securely within your account vault. You are responsible for downloading and retaining copies of any executed agreements.

The Platform integrates with certain third-party services, including but not limited to Supabase (database and authentication), Resend (email delivery), and Intuit QuickBooks (invoicing and payments). Your use of these services is subject to their respective terms of service and privacy policies.

We are not responsible for the practices, availability, or content of any third-party service. Links to third-party websites are provided for convenience only.

Invoices presented through the Platform are processed via QuickBooks Payments. All payment terms, refund policies, and billing disputes are governed by your service agreement with Luxury ETA and the applicable QuickBooks Payments terms.

Luxury ETA does not store your full payment card information. Payment processing is handled entirely by our payment processor in accordance with PCI-DSS standards.

Payment Processing Disclosure: Payment processing services within this platform are provided by Intuit Payments Inc., a subsidiary of Intuit Inc. By using payment features, you agree to Intuit's terms of service and acknowledge that payment data is processed and stored by Intuit in accordance with their privacy and security policies.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Platform.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LUXURY ETA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO LUXURY ETA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

We may terminate or suspend your access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Platform will immediately cease.

You may request deletion of your account and associated data by contacting us at info@luxuryeta.com. Certain data may be retained as required by law or legitimate business purposes.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the effective date at the top of this page and, where appropriate, by notifying you via email or through the Platform.

Your continued use of the Platform following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

If you have any questions about these Terms, please contact us: